Privacy Policy
How we collect, use, and protect your personal information
Last Updated: March 1, 2024
Personal Information
Name and contact information (email, phone number)
Professional credentials and expertise
Profile photos and bio
Payment information (processed securely through Razorpay)
Usage Information
Consultation history and preferences
Device information and IP address
Browser type and settings
Interaction with platform features
Communication Data
Messages sent through platform
Consultation recordings (with consent)
Feedback and reviews
Support inquiries
- Connect you with appropriate engineering professionals
- Process bookings and payments
- Send important updates and notifications
- Improve our platform and user experience
- Ensure platform security and prevent fraud
- Comply with legal obligations
Who We Share With:
Engineers
Share necessary details to facilitate consultations
Payment Processors
Share payment information with Razorpay for secure transactions
Legal Authorities
When required by law or to protect rights
256-bit SSL encryption for all data transmission
Secure OTP authentication for login
Regular security audits and updates
Restricted access to personal information
Secure data centers with 24/7 monitoring
Essential cookies for platform functionality
Preference cookies to remember your settings
Analytics cookies to improve our service
Marketing cookies (with consent only)
Cookies help us remember your preferences and understand how you use our platform. You can control cookie settings through your browser.
Access your personal data
Correct inaccurate information
Request data deletion
Opt-out of marketing communications
Export your data
Withdraw consent at any time
Account information retained while account is active
Consultation records kept for 3 years
Payment records kept as required by law
Data deleted within 30 days of account closure
We do not knowingly collect information from children under 18. If you believe a child has provided us with personal information, please contact us immediately.
By using our platform, you consent to the transfer of your information to countries that may have different data protection laws. We ensure appropriate safeguards are in place.
We will notify you of any material changes through the platform or via email. Continued use after changes constitutes acceptance.
Last updated: March 1, 2024Have Questions About Your Privacy?
Our Data Protection Officer is here to help